Uplaan allows your customers to access all resort experiences through a customized app, configurable in different languages. They can get information, book, and pay for all services, activities, and shows available, as well as respond to surveys or report issues.
But Uplaan is not just an app. It’s an integrated management platform for resorts and hotels & spas, connected to your PMS. It provides a control dashboard to manage all the information, work teams, task assignments, and automating recurring tasks.
Breakfast in
your room
Ticket for
a show
A spinning
session
Rent
a car
Thanks to the personalized app for each hotel or resort, Uplaan allows your customers to enjoy a complete experience with easy access to your product and service catalog.
Reservations
With Uplaan, customers can reserve, prepay, or charge any service, activity, or show to their account in under a minute, whether it's a padel court, room service from their favorite resort restaurant, or a family beach concert.
Communications
Customers will have access to the resort's news and alert channel and can receive push notifications to stay updated. They can also report issues directly to the responsible team.
Rentals and Purchases
The resort’s product catalog will be available through the app, allowing customers to rent sports or beach equipment, purchase products from resort shops, and charge them to their account to pay at the end of their stay.
Feedback
Customers can respond to satisfaction surveys after completing activities within the resort, helping you gauge their level of satisfaction.
Enhance your customers’ experience for greater loyalty.
Increase the visibility of your offerings, streamline the sales process, and boost the number of guest transactions.
Grow your revenue with new products and services.
Optimize processes and increase team productivity.
Improve customer insights and gain greater control of your resort.
Uplaan is not just an app for the resort. It’s a platform linked bidirectionally to your PMS, allowing you to manage all the activities of the resort.
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Offer New Activities and Services
Our reservation module ensures that all your service, activity, and show offerings are displayed on your customers' devices. You’ll have the autonomy to add, modify, or remove offers independently.
Schedule Shows
You can promote bookable events and shows through the app's main menu, where tickets can be sold and capacity controlled.
Sell Products
We configure your product catalog to appear on all your customers' devices, allowing them to pay and request pickups or deliveries through the app.
Manage Tasks and Issues
Create, manage, and control tasks and incidents by assigning them to your work teams. You can automate recurring tasks.
Centralized Information
You can analyze your customers' activity using the indicators of your choice. The platform generates tables and charts to provide the data needed to improve resort management.
Communication
You can personalize the news section on the app’s menu, generate fixed alerts, and send push notifications segmented by customer type. You can also create surveys and schedule them to be sent after certain activities.
Uplaan adapts to you. In just a few weeks, we will make the app available to your customers on the AppStore and PlayStore, customized with your brand design, logo, and corporate colors.
We will also implement the management platform, syncing it with your PMS. We will configure your resort’s facilities, services, products, activities, and information, so you won’t have to do anything. You’ll be able to update the platform as you add new facilities, services, events, or products.
We can fully integrate Uplaan or connect through your PMS APIs, enabling us to add specific functionalities directly to your usual management system. Uplaan also allows for bidirectional information transmission, so you can automatically upload the data registered by the platform to your PMS.
